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Cancellation Policy
We understand that circumstances can change, and you may need to cancel an order after it has been placed. To accommodate such situations, we have a cancellation policy in place.
If you decide to cancel your order within 24 hours of placing it, you are eligible for a full refund. We recommend that you contact our customer support team as soon as possible to initiate the cancellation process. Upon successful cancellation within the specified time frame, we will process your refund, returning the entire amount you paid for the order.
However, please note that if you choose to cancel your order after the initial 24-hour period has passed, you will not be eligible for a refund. This policy is in place due to various factors, including order processing, inventory management, and shipping preparations that occur after the 24-hour window.
We encourage you to carefully consider your purchase decisions and promptly notify us if you wish to cancel an order within the allowed time frame. This will enable us to address your cancellation request and refund you accordingly.
If you have any further questions or require assistance with canceling an order, please reach out to our customer support team. We are here to assist you and ensure a smooth experience with your purchases.
Refunds Policy
When it comes to issuing refunds, we understand the importance of convenience and fairness. To ensure transparency, we follow a set of guidelines for refund procedures.
Refunds will be processed using the same form of payment that was initially used for the purchase. This means that if you made the payment via credit card, the refund amount will be credited back to the same credit card. If you used an alternative payment method, such as PayPal or a gift card, the refund will be returned accordingly.
It’s important to note that shipping and handling fees are non-refundable. These fees cover the costs associated with packaging, shipping, and delivering the item to your designated location. While we understand that it may be disappointing to not have these fees reimbursed, we strive to maintain fairness in our refund policy.
To be eligible for a refund, there are specific criteria that need to be met. Refunds are only applicable if the item you received is different from what you ordered or if it arrives damaged. Our dedicated team at brewerscart.com will verify and confirm the discrepancy or damage based on the photographic evidence you provide.
We take great care in ensuring that our customers receive the correct and undamaged items. However, in the event that an error or damage occurs during transit, we are committed to rectifying the situation promptly.
If our team verifies that the item you received is indeed different from what you ordered or is damaged, we will proceed with the refund process. We aim to provide a seamless experience and resolve any issues as quickly as possible.
If you have any further inquiries regarding our refund policy or need assistance with a refund request, please don’t hesitate to contact our customer support team. We value your satisfaction and are dedicated to making your shopping experience a positive one.
